Waterproof, breathable
Have your storefront run by an agent.
Give customers a guided in-store experience online. kn8 makes your storefront dynamic, not a chat that replaces it.
One request updates the collection and selected product while the conversation stays in view.
Recorded product walkthrough
Watch kn8 operate a real ecommerce store.
The storefront stays the interface. kn8 reads its state, guides the shopper, acts, and checks the result.
Chat, connected to the storefront
Customers ask in the chat. And they see it happening in the store.
Keep shoppers browsing and buying in the store you designed. kn8 guides them from chat while products, choices, and checkout stay on the page.
Post-purchase, without the ticket
Resolve routine order requests before they reach your team.
The same storefront connection continues after checkout. Customers check order status, exchange an item, or start a return in chat while kn8 keeps every action visible in the store.
Your controls, shopper confirmation
You choose what kn8 can do. Shoppers confirm what matters.
Every action follows the access you allow. Before placing an order, starting a return, or making another important change, kn8 shows the shopper what will happen and waits for confirmation.
Only what you enable.
Choose the store information kn8 can use and the actions it can take. kn8 stays within those limits.
You enable each action. Shoppers confirm important changes.
- Find products
- Shopper stepNo extra stepResult Shows matches
- Add to cart
- Shopper stepNo extra stepResult Updates cart
- Check an order
- Shopper stepSigns inResult Shows status
- Complete checkout
- Shopper stepReviews and confirmsResult Completes purchase
- Start a return or exchange
- Shopper stepReviews and confirmsResult Starts request
| Capability | Shopper step | Result |
|---|---|---|
| Find products | No extra step | Shows matches |
| Add to cart | No extra step | Updates cart |
| Check an order | Signs in | Shows status |
| Complete checkout | Reviews and confirms | Completes purchase |
| Start a return or exchange | Reviews and confirms | Starts request |
Private beta, hands-on demo
See kn8 on your storefront.
Start with one request shoppers already make. We connect only the pages and actions it needs, then verify the complete journey in your storefront.
- Your storefront
- A customer request
- Live walkthrough